OVERVIEW
Welcome to Hakaneke.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

This policy applies to all information collected through our website, communications, and services.

1. Information We Collect

We may collect the following types of personal data:

a) Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Messages, reviews, or customer support inquiries

b) Automatically Collected Data

When you use our website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited and time spent
  • Cookies and tracking data

c) Third-Party Data

We may receive data from:

  • Payment processors
  • Shipping partners
  • Analytics providers (e.g., website traffic tools)
  • Marketing partners

2. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate with you about purchases or inquiries
  • Improve website performance and user experience
  • Prevent fraud and ensure security
  • Send marketing emails (only with your consent)

3. Legal Basis for Processing (GDPR)

We process your data based on:

  • Your consent
  • Contract fulfillment (order processing & delivery)
  • Legal obligations
  • Legitimate business interests

4. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Payment providers
  • Shipping and logistics companies
  • IT and website service providers
  • Marketing and analytics partners

These parties only process data as necessary to provide services.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Personalize your experience

You can manage cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal data.

However, no online transmission is 100% secure.

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to data processing
  • Request data portability

To exercise your rights, contact us using the details below.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13 years of age.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. International Data Transfers

Your data may be processed outside your country, including in regions with different data protection laws.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

13. Contact Information

If you have any questions about this Privacy Policy, contact us:

Hakaneke.com
Address:
YENISEHIR MAH. REYHAN CAD
F BLOK NO.36/6 IC KAPI NO.12
PENDIK ISTANBUL 34912
Turkey

Phone: +905307694398

Website: https://hakaneke.com
Email: inquiry@hakaneke.com