Last Updated: 23 March 2026

At Hakaneke.com, we offer reliable shipping options to ensure your orders reach you safely and on time.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation
  • Orders are not processed on weekends or public holidays
  • You will receive a confirmation email once your order is shipped

2. Shipping Options

We provide the following shipping methods:

a) Standard Shipping

  • Delivery Time: 2–7 business days (Turkey)
  • Delivery Time: 7–21 business days (International)
  • Cost: Calculated at checkout or free (if applicable)

b) Express Shipping

  • Delivery Time: 1–3 business days (Turkey)
  • Delivery Time: 3–7 business days (International)
  • Cost: Higher than standard shipping (calculated at checkout)

c) Free Shipping (If Available)

  • Available on selected products or minimum order value
  • Delivery time follows standard shipping timelines

3. Shipping Charges

  • Shipping fees are calculated based on:
    • Delivery location
    • Package weight
    • Selected shipping method
  • Final shipping cost will be displayed at checkout

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number
  • You can track your shipment through the courier’s website

5. International Shipping

  • We ship worldwide (if applicable)
  • Delivery times may vary depending on customs clearance
  • Customers are responsible for:
    • Customs duties
    • Import taxes
    • Additional fees imposed by their country

6. Delivery Delays

We are not responsible for delays caused by:

  • Courier service issues
  • Customs processing
  • Weather or unforeseen circumstances

7. Incorrect Address

  • Please ensure your shipping details are accurate
  • We are not responsible for orders delivered to incorrect addresses provided by the customer

8. Failed Delivery

If delivery fails due to customer unavailability or incorrect details:

  • Re-shipping charges may apply
  • Orders may be returned to us

9. Contact Information

For shipping-related inquiries:

Hakaneke.com
Address:
YENISEHIR MAH. REYHAN CAD
F BLOK NO.36/6 IC KAPI NO.12
PENDIK ISTANBUL 34912
Turkey

Phone: +905307694398

Website: https://hakaneke.com
Email: inquiry@hakaneke.com